Customers say this dual-sided cleansing pad offers versatile facial cleansing options. Many reviews highlight the pad's two distinct textures - one soft side for gentle cleansing around eyes and a slightly textured side for more thorough cleansing. Users appreciate its generous size and durability. While most find it effective for daily cleansing, some mention it works better with certain types of cleansers. A few note it's not ideal for makeup removal, though many praise its reusability and quick-drying properties.