Customers say this cleanser leaves skin feeling soft and hydrated. Many reviews mention its gentle, non-stripping formula that works well for sensitive skin. The creamy texture transforms into a milky consistency when mixed with water, effectively removing makeup and daily impurities. While most users praise its moisturizing effects, a few note it wasn't as hydrating as expected. Reviews highlight the convenient pump packaging and good value for money. The fragrance-free formula receives positive feedback for daily use.