Customers say this cleanser leaves skin feeling hydrated and soft after use. Many reviews highlight its gentle nature and effectiveness for dry, sensitive skin. While most find it provides thorough cleansing without stripping moisture, some note it doesn't create much lather. Reviews frequently mention the cleanser works well in double-cleansing routines. A small number report it feels too drying for their skin type. Users appreciate that a little product goes a long way, though some mention it's not particularly effective at removing makeup.