Hi Indira, thank you for taking the time to share your feedback - we're really sorry to hear that the Caffeine Eye Cream hasn't delivered the results you were hoping for!
We completely understand how disheartening it can be, especially after giving it such a fair trial of over a month. Puffiness can be tricky to target and results can vary depending on a number of factors such as routine, application technique and lifestyle, but we never want our customers to feel like a product simply isn't working for them.
We're also sad to hear this was your first experience with INKEY List - that's definitely not the introduction we would have wanted for you! Please don't hesitate to reach out to our customer care team at hello@theinkeylist.com and they'll be happy to chat through your routine and see how they can best help. We really hope we get the chance to turn this around for you! 🤍