I must start by saying the oat cleansing balm actually left my redness-prone skin feeling much, much calmer than past cleansers, and that for me is worth repurchasing alone! my very red cheeks and chin looked calm and my face looked more even toned for once. The oat balm has a lovely softening texture, it removes light makeup well (I just use tinted moisturiser, mascara and brow gel nothing heavy) and overall is a pleasure to use.
The packaging on the other hand is not great which is why I have not given 5 stars - I actually had to use my foot to step on the bottle to squeeze out the balm the first few times of using! I also feel like the hole of the tube is far too small. I'm not weak so cannot imagine an older person for example trying to use this tube. Perhaps a recyclable jar or something would be better?
Fulvic acid cleanser is equally nice, skin felt plump and moisturised after using the two together.